PHONE CALLS: Differences in Germany & USA
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PHONE CALLS: Differences in Germany & USA

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Answering the phone, what to talk about, beeping noises…making phone calls is definitely different in Germany and the U.S.! Here are some of the big … .

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37 thoughts on “PHONE CALLS: Differences in Germany & USA

  1. Calling has traditionally been some serious matter in Germany and expensive. Endlessly talking was viewed as bad and suspicious behavior. If you want to talk a lot just meet like normal people.

  2. Americans habitually small-talk because their communication is cliche'-driven. That is, they lack the depth of thought which allows them to consider deeper and more significant ideas of life. Yes, Americans are culturally given to small talk because they're simply less educated.

  3. Intressting. Im from Germany and we thinks in USA you never say goodbye 😂… But in Germany when we know, who is phone me, then we doesnt say the Lastname. We say for example: „Guten Morgen“ ( good morning) … Or „Guten Abend“( good Evening)… When we see a number and we dont know who is this, then we say the Lastname. Then Maybe this is a Person from a office or a Teacher or my big chef. We doesnt say you. We say the Lastname to this Person. Sorry my englisch is not so well. But i find intressting to hear the differet Things in USA and Europa

  4. In the US, if you don't recognize the caller, just answer with, "Ja… was willst du?" And if the response indicates it's an unwanted call, simply say, "Ich verstehe das nicht" and hang up. I've learned they almost never call back.

  5. I was taught to say my full Name when answering the phone. So people knew that i wasn t my mother. Hallo hier spricht Nina Alexander kann ich Ihnen helfen. On my mobile i also just say Hello…

  6. Wow das Geheimnis wurde gelüftet. Habe mich schon so oft gefragt warum die Amis am schluss des Telefonats sich nicht verabschieden. Zumindest will es uns Hollywood glauben machen. In den gesamten House of Cards Staffeln verabschiedet sich keiner am Telefon. Unglaublich.

  7. About hanging up the phone without bye – that is similar in TV series in Germany. They just speak and abruptly end the call. Noone would do so in real life (except he or she was very angry).

  8. If I don't know the phone number, I say my last name. If someone like my mother or my grandparents (we live in the same house) calls me, I say often only "Ja?" (Yes?). If other relatives calls me, I often say "Hello"

  9. In the beginning, german phonecalls were payed by time. The more you talk, the more you pay. Smalltalk is time, and time is money. "Save your money", is what our parents learned from our grandparents, and what they teached to us. So, we heard them on the phone and learned, how to talk on the phone. Now, we don´t have to look at the time. Its the same money for a longer or shorter phonecall. It doesn´t matter, if you´re talking round the clock or never, but it´s in our heads. it´s what we have seen and doing. it´s what our children (will) see, and also doing. A german thing.

  10. Even if you're someone I know and like, you know it's me. I have no idea if I'm talking to a friend or potential client or a maniac. Before you're getting anything from me, you're going to tell me who you are.

    If it's someone I know in my phone book, I just answer, "Hey Phil, what's up?"

    If you're not in my book, I'm not talking to you until you tell me who you are and what it's about. You called me, you should know who you called. You interrupted me…you must want something. If you're not willing to tell me who you are, I'm not interested in what you have to say.

  11. The last name thing is stupid. If you're so stupid that you don't know who you called, you shouldn't be allowed to use a phone. You're calling me. I don't know who you are. You've interrupted my time, The onus is on you to announce yourself.

    This just is another example of how Germsns are socially hindered and disinterested in other people that they can't even remember who they called. Or they're so stupid that thry dial wrong numbers so often that thry need reassurance that they managed to actually dial the correct number.

  12. A lot of things irritate me with Germans and phone calls…my wife too and she's German. First, it makes no sense to announce yourself as the callee. The person calling should know who they called but you don't typically knkwmwhose calling unless they're in your directory, so, The onus should be formthr caller to announce themself. Unless it's business, I refuse to answer with anything other than hello.

    And yeah, Germans hate normal human interaction. Actually showing that you have interest in the other person is seen as offensive. The only personal I retraction allowed is prying obnoxious invasive iquisition.

    Second, actually getting a hold of a business is TORTURE. Many businesses don't have any form of answering machine or call waiting. You just get a busy signal and you just have to keep calling back.

    Even worse, many business will have a machine pick up but no way to leave a message. Thry just tell you basically, tough…call back. This occurs a lot during business hours too. They just don't answer. I live in a small time and sometimes you go and yep, they're there, they're not super busy, they just decided not to answer the phone. This never happens in America. If you call, someone answers. But no here, they pretend to be busy and just let the phone ring.

  13. smalltalk in US culture is polite because it's a way to show that you matter, that what is happening in your life matters. maybe that helps you without those customs understand the reason behind the annoyance.

  14. 1:15 The Dutch custom when answering a phone call is to just say, "Good {whatever part of the day it is}. With {name you'd like to be addressed with}.".

    About the small talk. I'm actually more to the point. In the rare event that I make a phone call, I have a reason for it, so I get straight to the point.

    3:49 Why on Earth would the receiver be charged for the text or call?

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